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Premium Support

For successful reduction of vulnerabilities

For many organizations, working with vulnerabilities poses a challenge both in terms of resources and competence. To meet this challenge, Holm Security offers comprehensive personal support and follow-up. With our premium support, you are in safe hands and get the most out of your investment in our platform for continuous and automated vulnerability management.

Qualified support from our experts

With our premium support, you get support from our experts in our Customer Success team and our security specialists. They support you regularly and are available whenever you have questions, as well as hold meetings regularly with your team. With this structure you are guaranteed a successful strategy to strengthen your IT security, today and in the future.

Coordination with collaboration and outsourcing partners

Our premium support is not only for you as a customer, but also for your collaborative and outsourcing partners. We ensure effective cooperation between the various parties. We offer several technical support functions such as Organizer.

Frequent follow-up meetings

An important feature in our premium support is ongoing follow-up meetings that are held quarterly, or more often when needed. At the meetings, we offer advice on how to remedy vulnerabilities, work strategies, routines, and prioritization, as well as train and inform you about product news.

Support options

Unless otherwise agreed, support and reconciliations take place via e-mail, telephone and web meetings.

Standard support:Premium support:
Product support  
Assessment and advice concerning vulnerabilities
Advice on working methods and routines
Continuous follow-up meetings
Continuous training